Privacy Policy of Essential-Vitamins.com™

I understand the concern most people have about safeguarding their personal information on the internet.  I share that concern, and conduct this business accordingly.  For you to do business with me requires a significant amount of trust, and I work hard to earn that trust.

Accordingly, I treat all information gathered through this website as I would my own.

From February 2002 through August 2007, I was proud to be a member of the Better Business Bureau Online.  As a member in good standing, I was bound by a strict code of ethics — especially concerning what is done with your personal information.  But, beyond that, it has always been a matter of personal principle to treat you as I would want to be treated myself.

This means you can trust that:

• I will ask you only for the information needed to fulfill the functions you have initiated with me.  If it was a request for information, I will ask only enough to answer your questions; if it was an order, I will ask only for what is needed to process your credit card and ship your order.  (Other information — such as your background with essential oils — is entirely optional, and is asked only so I can serve you better.
• I will strictly safeguard all information you give me.  This includes:
• On-line transactions conducted over secure servers, using Authorize.Net's SSL encryption.
• Website hosted on ICServ's state-of-the-art servers, with full firewall protection.
• All personal information gathered on the website is encrypted and stored off the server, and is password protected.
• My connection to ICServ is password and firewall protected, and the port is cloaked for added security.
• Access to your information at my end is limited to me.  There are no hirelings — or a cleaning crew — able to rummage through the files.
• I will never give out any information to third parties, except as required by law.  That means I will never sell your name and/or e-mail address to another business.  The information you give to me stays with me, except for shipping information given to suppliers necessary to get your order processed.

And so, while I have chosen to end my affiliation with the BBB Online (the membership fees grew to a level that I could no longer justify), you can be assured of the same ethical business practices as before.

The exception to this

The only exceptions to these rules (if you can truly call them exceptions) is the use of your name and e-mail address to send you my newsletter.  While the newsletter might have some promotional qualitites to it, it's mostly informational, and is part of my effort to be of service to you.  You're always given the option of opting out, and all such requests are immediately granted.

It's my goal to offer you the best of service while guarding your right to privacy.  If you have any suggestions or comments on how we could serve you better, please click here.

I thank you for your trust.